Ramona Sartipi avatar

Ramona Sartipi

Product Designer

Hey, I'm Ramona πŸ‘‹

A Product Designer @IBM with 5+ years of experience designing enterprise AI experiences. I’ve led projects across conversational AI, agentic automation, and debugging tools for AI-powered assistants. Recently, I’ve been focused on improving how teams author and interact with AI chatbots at scale β€” enhancing both builder and end-user experiences in watsonx Orchestrate.

Latest Work

IBM

Chat Authoring using Visualization

Project screenshot

IBM

Debugging Experience for Agent Builder

Project screenshot

Expanded the debugging experience to surface conversation failures, extension issues, and shareable logs β€” cutting investigation time by ~20% and streamlining developer handoff.

View case study

IBM

Contextual Help Pane

Project screenshot

Designed an in-app Help Pane to surface contextual guidance and onboarding β€” reducing support tickets by 15% and increasing self-serve task completion. Later adopted by 3 other IBM products.

View case study

Experience

IBM | wastonx Orchestrate, Senior Product Designer

Nov 2024 – Present

IBM | watsonx Assistant, Product Designer

March 2021 – November 2024

IBM | Cognos Analytics, Product Designer

January 2019 – March 2020

Mirospace Labs  Co-founder

January 2014 – December 2018

Accolades

Some of the awards, patents, and achievements in my career.

πŸ’‘

30 Under 30 Award (2025)

York University, 2025

πŸ’‘

Creating and Managing Agents Based on Chat Conversations 
US202401041688A1

IBM, 2025

πŸ†

Outstanding Technical Achievement Award (OTAA)

IBM, 2024

πŸ₯‡

VP Trailblazer Award

IBM, 2023